The Linear integration allows you to create Linear issues from Intigriti submissions and keep them updated as submissions change. Connect your programs to the relevant Linear teams so your engineering team can track remediation in its existing workflow.

Before configuring a program, create a connection between your Intigriti company and your Linear workspace. A Linear workspace admin must authorize the connection. Intigriti is installed as an app in your workspace, so issues and comments are created by the Intigriti app rather than by the person who connected it.

Once connected, you can reuse the connection across multiple programs. The connections overview includes Open details to view a connection and View integrations to see the program integrations that use it.

The program overview shows each integration's status, team, issue creation mode, and connection. Click Integration details to review its configuration.

Choose whether issues should be created automatically or manually.

The automatic configuration lists the severities None, Low, Medium, High, Critical, Exceptional, and Undecided.

Enable Priority to set the Linear issue priority based on the submission severity and update it when the severity changes.

For each submission severity, choose the corresponding Linear priority. You can select Don't set where you do not want to assign a priority.

For example, you could map High submissions to High priority, and Critical or Exceptional submissions to Urgent priority. Review the mappings to make sure they match your team's remediation process.

Enable Status to move the Linear issue to a selected workflow state when the submission status changes.

Choose a Linear workflow state for each relevant submission status or close reason. Select Don't change where a submission change should not move the Linear issue.

The settings include Triage, Pending, Accepted, Archived, and separate mappings for closed submissions, including Resolved, Duplicate, Accepted risk, Informative, Out of scope, Spam, and Not applicable.

Under Messages & attachments, select which sources of submission messages and attachments should be posted as comments on the Linear issue:

Under Activity comments, choose which submission changes should add a comment to the Linear issue:

Activity comments and field synchronisation are separate settings. For example, you can keep Severity updated comments enabled without updating the issue's priority.

Check that the company-level Linear connection is connected to the intended workspace. Select the Linear connection before selecting a Linear team. Verify that the app still has access to the workspace and the required team.

If the expected team, project, or label is missing, ask your Linear administrator to check access and confirm that it still exists.

Check that:

If the issue persists, use Request support on the integration settings page or contact technical support via the chat.

Check that the corresponding Priority or Status setting is enabled and that a mapping has been selected. A status mapping set to Don't change leaves the issue's workflow state unchanged.

A change made directly in Linear does not update the submission in Intigriti.

Review whether more than one integration routes the same program's submissions to the same Linear team. Separate integrations can each create an issue for the same submission.