As an EU-registered company, we are obligated to comply with different processes, guidelines, and regulations. One of which is for researchers to have their identity verified through a third-party provider. Sumsub is a recognised identity verification company, they are trusted by multiple market-leading businesses as well as government entities. The information provided to Sumsub for identity checks is processed and kept confidential at all times.
Why? We need to verify the identity of any payment recipients, for KYC (Know Your Customer) purposes and to be able to comply with legal requirements regarding tax and bookkeeping.
To begin the ID check process:
1. Complete the profile by filling in all the relevant personal details to be able to proceed
 Figure 1.1 Screenshot of general profile information needing to be completed |
2. Select the “Request ID check” button in general information
 Figure 1.2 Screenshot of profile information completed & ready to request ID check |
3. You will automatically be met with a prompt to choose your document
4. Next you need to select the Country where the chosen document was issued
5. First start by taking pictures of your selected ID document, some documents require pictures of both the front and the back
6. If the photographs or video is not accepted, you will be notified right away to try again
7. Dependant on the outcome if you were rejected this can be re-initiated to try the process again bearing in mind there are only a maximum of three attempts per user. Whereas acceptance means the profile will be updated to reflect checked providing you access to additional programs.
 Figure 1.13 Screenshot of rejection notice on researcher profile |
8. If successfully verified your profile will indicate the notice of acceptance
 Figure 1.14 Screenshot of acceptance notice on researcher profile |
Thank you for being part of our community and taking the time to get your ID checked on our platform, we wish you the best of luck during your time with us.