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Researcher submission messaging
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Written by Lise
Updated over 4 months ago

Submission messages are designed to help you:

  • Collaborate effectively with everyone involved in the submission process.

  • Stay updated on the progress and discussions related to the submission.


Every submission has its own dedicated submission activity thread, offering a comprehensive overview of all messages posted and other actions performed on the submission.

Posting a message

You can engage in dialogue with anyone who has access to the submission, such as other researchers, company user and triagers, by posting messages. To post a message:

  • Open the submission.

  • Scroll down to the 'Activity' section.

  • Click on 'Add message'.

  • Compose your message.

  • Click on 'Send'.

Mentioning a user

To mention a user, simply type "@" followed by the username of the person you want to address. You can mention anyone who contributed to your submission.

💡Mentioning user groups such as '@triage' is not supported.

When you post a message mentioning one or more users, all the mentioned users will receive an email and platform notification.

Receiving a message

If you have the submission updates communication preference enabled, you'll receive an email notification whenever you receive a new message or are mentioned in a message.

On the platform, submissions with new messages or mentions are easily recognized by a red dot as shown below. To get an overview of all submissions with new messages or mentions, you can apply the related filter.

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