At intigriti we do our very best not to overload your inbox with emails by selecting our communication target audience very carefully and by giving you the opportunity to set your own communication preferences.

Where can I find my communication preferences?

You can access your communication preferences and manage your intigriti communications (except of service mails) in one of both ways:

  • Personal Communication Settings
    Personal avatar > Edit settings > Personal information
  • Any personal unsubscribe link in notification mails
    Unsubscribe > Enter email address > Show all communication preferences

How does it work?

As a company member, you can configure the types of information that you would like to be provided with pro-actively. By turning on a communication category, you will automatically receive all emails that are part of the described category, for all groups and programs on which you have enabled the notification setting for. Programs and Groups that have the notification flag disabled, will not pro-actively warn you.

  • Some of these categories contain a single email that is sent on a regular basis (such as Product updates and Newsletter)
  • The majority of categories however will contain multiple mail notifications that will only be sent when a specific event occurs (e.g. Program activity or Submission activity)

Which communication categories exist?

Newsletter

A weekly overview of what is happening in the community

Product updates

A bi-monthly overview of platform features and optimisations

Group activity

Notifications related to Group access modifications on one of the Submissions in your Programs

Submission activity

Notifications related to events or actions on one of your Submissions

Program activity

Notifications related to events and actions on one of your Programs

Program membership

Notifications related to Program Membership modifications

Intercom reminders

Reminders of your conversations on Intercom (support)

Important side note: When turning a communication category off, all emails of the selected category will no longer be sent, regardless of the concerned Program or Group.

Target audience

As mentioned earlier, we try not to overload your inbox by selecting the notification target audience very carefully. Following target audiences are defined:

Group activity

You will only receive notifications if you are a group member or admin

Submissions activity

You will only receive notifications if you are assigned to the submission

Program activity

You will only receive notifications if you are a program member, editor or admin

Program membership

You will only receive notifications if you are a program member, editor or admin

FAQ

What do I need to do in case I (don't) want to receive notifications for a specific Group or Program?

If you only want to turn notifications of for a specific Program or Group, you should...

  • leave the Communication Category activated in your Personal Communication Settings
  • have your Company, Program or Group administrator turn off the Notifications flag on Program or Group membership level

These settings can be found here:

  • Personal Communication Settings
    Personal avatar > Edit settings > Personal information
  • Program Notification Switch
    Program > Members > Notification switch on Member row
  • Group Notification Switch
    My Groups > Member overview > Notifications Switch

What do I need to do in case I don't receive the notifications?

  • Go to your Communication Preferences and check if you have already enabled the concerning Communication Category
  • Check (or ask the concerning admin to check) if your group/program notifications are turned on. If the company member is not yet part of the Group or Program, you will need to have him/her added first in order to manage their Notification setting.
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