Integration user permissions
When setting up your program Jira integration, you might experience one of the following issues:
Desired Jira project is not visible in the drop-down
Desired issue type is not visible in the drop-down
Jira Issue priorities or statuses cannot be mapped (No items found)
In this case it's very likely that your Jira integration user does not have the required permissions to successfully configure and activate the Jira integration.
Make sure that the Jira integration user has following permissions:
Project permissions
Browse programs
View (read-only) Workflow
Issue permissions
Create issues
Edit issues
Transition issues
Resolve issues
Close issues
Delete issues (Optional)
Comments permissions
Add comments
Attachments permissions
Create attachments
More info
Go to Atlassian for more information on: