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Managing company member authentication method
Managing company member authentication method
L
Written by Lise
Updated over a week ago

This article aims to provide you with all information needed to manage the authentication method of existing or new company members. It will give you an overview of the prerequisites and benefits of the available authentication methods.


What is it?

A company member's authentication method determines how they need to authenticate themselves to access the Intigriti company platform. Depending on your configuration, our platform offers users multiple ways to sign in.

What do I need?

  • An Intigriti company administrator to manage and add company members.

  • An active Single-Sign On (SSO) setting. In case your SSO integration is inactive, you cannot manage the authentication method i.e. all company members will by default need to login with a password of their choice.



Existing company members

To view the authentication method of your existing company members:

  • Go to Intigriti > Admin > Company members.

  • Check the authentication column in the grid.

The company member grid

Method

Definition

Password
2FA disabled

This authentication method refers to logging in with Intigriti specific credentials.

Password
2FA enabled

This authentication method refers to logging in with Intigriti specific credentials, in combination with 2 Factor Authentication.

SSO

This authentication method refers to logging in with SSO through the chosen identify provider.

Change authentication method from password to SSO

To change the authentication method of a specific company member,

  • Open the member's sub menu.

  • Select Enable SSO.

When SSO is enabled,

  • The company member will receive an email with new setup instructions. They have 24 hours to complete their setup before their invite expires.

Upon completing the process, the member's Intigriti credentials (Password & 2FA back-up codes) will be deleted for security reasons.

Note: Was the member too late to set up their account? The company admin can resend any invite that's expired as frequently as necessary.


Change authentication method from SSO to password

To change the authentication method of a specific company member,

  • Open the member's sub menu.

  • Select Disable SSO.

When SSO is disabled,

  • The company member will receive an email with new log-in instructions. They have 24 hours to complete their setup before their invite expires.

  • The company member will no longer be redirected to their Identity Provider when signing in. They must log in with a password of their choice.

In case the company member's Intigriti credentials were deleted for security reasons, they will be requested to setup a new password of their choice.


New company members

When adding new company members via:

  • Admin > Company members > Add member.

  • Program > Members > Add member > Add new member.

Creating a new company member with either SSO or password

You can configure the authentication method of new company members via the authentication method dropdown. Upon adding the new member:

  • They'll receive an email invite to sign up i.e. register an Intigriti account.

  • The new company member's invite can be found in the Invites tab.

  • After a successful registration on the platform, the new company member will be added to the Members tab of the grid.

Deactivating Company Members

Company members cannot be deleted from the platform permanently. This is to ensure that any actions carried out by the company member are still traceable to them should you need to review old submissions.

However, members can be deactivated – this will ensure they no longer have access to the Intigriti platform. To deactivate a company member from your Intigriti account, go to:

Here you will see a list of company members. Find the member you would like to deactivate.

On the far right, you will notice three vertically-aligned dots. When you click these dots, you will see the option to “Deactivate Member”. Voilà! The job is done.

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